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Privacy Policy

Controller’s Contact Details

Company name: Rugevit s.r.o.
Registered office: Jánska 1A, 900 81 Šenkvice, Slovakia
Company ID: 47224843
Email: info@elixir-jewelry.com
Telephone: +421 944 286 106

The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (hereinafter referred to as the “Regulation”), Act No. 18/2018 Coll. on Personal Data Protection, as amended, and other applicable legislation.

1. Definitions

Data Subject:
A natural person, whether a consumer or a self-employed individual, to whom the personal data relate (hereinafter also referred to as “you” or the “customer”).

Personal Data:
Any information relating to an identified or identifiable customer. An identifiable customer is a natural person who can be identified directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (hereinafter also referred to as “data” or “information”).

Controller:
The entity that determines the purposes and means of processing personal data, carries out the processing and is responsible for it. The controller of personal data is Rugevit s.r.o. (hereinafter also referred to as “we” or “us”).

Processor:
An entity that processes personal data on behalf of the controller, based on applicable law or the controller’s authorisation, under a personal data processing agreement (hereinafter also referred to as a “business partner” or “partner”).

Website:
The website available at https://www.elixir-jewelry.com

Purpose of Personal Data Processing:
The reason why personal data are processed. Such purposes may include, for example, the performance of a contract, management of user accounts, handling enquiries and complaints, sending newsletters, or displaying advertisements based on customers’ interests.

Cookies:
Small text files stored by your web or mobile browser. Most cookies contain a unique identifier known as a cookie ID. This is a string of characters assigned by websites and servers to the browser that stores the cookie. It enables websites and servers to distinguish and identify individual browsers. Cookies are used to improve website functionality, analyse website traffic and better target marketing activities. By browsing our website, you are deemed to consent to the use of these cookies.

Third Countries:
Countries outside the European Economic Area (EEA), which consists primarily of the Member States of the European Union, Iceland, Liechtenstein and Norway.

2. What Personal Data Are Processed?

Depending on the applicable legal basis and purpose of processing, we and our contractual processors process the following personal data or categories of personal data:

a) Identification and address data: for example, first name, surname, delivery address or other contact address, collection-point address, business address, company ID and tax ID;

b) Electronic contact details: for example, telephone number and email address;

c) Other electronic data: IP address and cookies;

d) Other personal data related to the contractual relationship: bank account number and order history;

e) Additional personal data: typically, information provided by customers in order forms, other documents or communications with us, including subsequent updates.

3. Source of Personal Data

We process personal data that you provide to us, for example, when placing an order for our services, registering a user account or communicating with us. This typically includes:

  • Identification and address data;

  • Electronic contact details;

  • Other personal data related to the contractual relationship.

We also process data that we obtain automatically when you browse our website. This usually includes:

  • Other electronic data, including cookies;

  • The website from which you accessed our website;

  • IP address;

  • Date and duration of access;

  • Search queries;

  • HTTP and HTTPS response codes;

  • Volumes of data transmitted;

  • Information about your browser and computer operating system.

4. Why Are Personal Data Processed?

Your personal data may be processed for the following purposes:

  • Performance of the contractual relationship;

  • Management of customer accounts;

  • Communication with customers, customer satisfaction assessments, publication of reviews, and handling enquiries, complaints and claims;

  • Improving the quality of our products and services, analysing website traffic and analysing your behaviour on our website;

  • Protecting our rights, property and safety, as well as the rights, property and safety of other persons;

  • Accounting and tax purposes;

  • Fulfilment of other legal obligations.

Your personal data may be processed on the following legal bases:

  • Performance of a contract;

  • Compliance with a legal obligation.

The processing of personal data for the purposes of performing a contractual relationship, meeting accounting and tax requirements, and fulfilling other legal obligations is required by law or contract. If you intend to place an order through our website, you are required to provide us with the personal data necessary for these purposes.

5. How Long Are Personal Data Processed?

Your personal data are processed:

  • For the period necessary to exercise the rights and fulfil the obligations arising from the contractual relationship between you and us, and to pursue claims arising from that relationship (4 years);

  • For the period required to fulfil legal obligations (accounting documents: 5 years; tax documents: 10 years);

  • For the duration of your consent, for a maximum of 4 years from the date consent was given or, where applicable, for 4 years from your last order.

6. To Whom Are Personal Data Disclosed?

The following categories of our partners (recipients) may have access to your personal data:

  • Goods transportation and delivery providers;

  • Accounting and tax advisory service providers;

  • IT and hosting service providers, particularly Websupport;

  • Providers ensuring the security and integrity of our services and website;

  • Analytics service providers;

  • Legal service providers and attorneys;

  • Printing and postal service providers;

  • Public authorities.

7. Are Personal Data Sold Outside the EU?

The controller does not intend to sell personal data to any third country outside the European Economic Area or to any international organisation.

8. How Are Personal Data Processed?

Personal data are processed both manually and by automated means. We maintain proper records of all processing activities in accordance with applicable legislation.

You are not subject to any decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you.

We do not create profiles based on your personal data for the purpose of analysing or predicting your preferences, interests, economic situation, reliability, location or movements. A typical example of profiling would be monitoring website visitors’ behaviour to identify their preferences so that a business could subsequently approach them with offers tailored specifically to them.

9. What Are the Rights of Data Subjects?

To exercise your rights, please contact us using the contact details provided at the beginning of this Privacy Policy.

In connection with the processing of your personal data, you have the following rights under Articles 15–21 of the GDPR:

  • The right to access your personal data;

  • The right to rectify inaccurate personal data and complete incomplete personal data;

  • The right to erasure of your personal data;

  • The right to restriction of processing of your personal data;

  • The right to data portability;

  • The right to object to processing;

  • The right to receive information about automated decision-making, including profiling.

If we process your personal data on the basis of your consent, you have the right to withdraw that consent at any time.

You also have the right to lodge a complaint with the supervisory authority:

Office for Personal Data Protection of the Slovak Republic
Hraničná 4826/12
820 07 Ružinov, Bratislava
Slovakia

Website: https://dataprotection.gov.sk/uoou

10. How Are Cookies Processed?

Cookies can be classified according to their duration:

  • Session cookies: remain stored in your browser only until you close it;

  • Persistent cookies: remain stored in your browser for a longer period, until they expire or you delete them manually. The storage period depends on the settings of the individual cookie and your browser.

Cookies can also be classified according to their function:

  • Essential cookies: necessary for the proper functioning of our website;

  • Preference cookies: enable our website to remember information that changes how it behaves or appears, such as your preferred language or region. These cookies are not strictly necessary for the website to function but improve its functionality and ease of use;

  • Analytics cookies: help us analyse your experience on our website (user experience) and understand how you use our website.

We do not use third-party cookies to track users across multiple websites for the purpose of providing personalised content and advertising on third-party websites or other sales channels.

11. Is Data About Children Processed?

Our website is not intended for children under the age of 16. We therefore do not knowingly collect their personal data.

If we discover that we have inadvertently obtained personal data relating to children under the age of 16, we will take steps to delete such data as soon as possible, except where we are legally required to retain them.

12. Final Provisions

Legislation, our business strategy and the related methods of processing personal data may change over time.

If we decide to update this Privacy Policy, we will publish the changes on our website and inform you accordingly. Where a more substantial change is made, or where required by law, we will inform you in advance.

We ask you to read this Privacy Policy carefully and to review it regularly when communicating with us or using our website.

13. References

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